Terms and Conditions
Welcome to Apex Irrigation ("Company," "we," "us," or "our"). These Terms and Conditions govern your use of our website and our professional irrigation services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please do not use our website or services.
1. Services & Booking
1.1 Service Scope
Apex Irrigation provides residential and commercial irrigation services, including system installation, repair, maintenance, and seasonal adjustments throughout the greater Denver area.
1.2 Scheduling & Appointments
Appointments can be booked online, via phone, or in person. Customers must provide accurate details when scheduling services. We reserve the right to modify or cancel appointments due to unforeseen circumstances (e.g., weather conditions, equipment failure, staff availability, or scheduling conflicts).
1.3 Cancellations & Rescheduling
Cancellations or rescheduling requests must be made at least 24 hours before the scheduled appointment. Late cancellations may be subject to a cancellation fee.
2. Pricing & Payment
2.1 Service Fees
Pricing varies based on the type of service, system size, and project complexity. Estimates provided online or over the phone are subject to change upon an in-person evaluation.
2.2 Payment Terms
Payment is due upon service completion unless otherwise agreed. We accept cash, check, and credit/debit cards. Deposits may be required for certain services. Late fees may apply to past due balances.
2.3 Promotions & Discounts
Promotional offers, coupons, and discounts cannot be combined. We reserve the right to modify or discontinue promotions at any time. Users may receive promotional, informational, or marketing messages related to our services and offers. Message and data rates may apply based on your carrier plan. To unsubscribe from SMS messages, text STOP to the number provided. For assistance, text HELP to the number provided.
3. Customer Responsibilities
3.1 Access to Property
Customers must ensure clear access to the irrigation system and water supply. Any pets must be secured during the service. We are not responsible for moving obstacles or making adjustments to landscaping unless agreed upon in advance.
3.2 Pre-Service Preparation
Customers should remove any personal items or obstacles near sprinkler system components. If excessive debris, hazardous conditions, animal feces, or unforeseen issues exist, we may refuse service or charge an additional fee.
4. Service Satisfaction & Liability
4.1 Quality Guarantee
We strive for 100% customer satisfaction. If you are not satisfied with the service, please notify us within 24 hours, and we will attempt to resolve the issue as quickly as possible.
4.2 Limitations of Liability
We are not responsible for pre-existing system issues, water pressure inconsistencies, or damage due to improper maintenance before our service. While we take precautions, we are not liable for damage to landscaping, underground utilities, or property structures caused by necessary work. Our liability is limited to the cost of the service performed.
5. Website Use
5.1 Content & Intellectual Property
All content on our website, including text, images, logos, and service descriptions, is owned by Apex Irrigation. You may not copy, distribute, or use our content without written permission.
5.2 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites.
5.3 User Conduct
You may not use our website to post spam, misleading information, or engage in any unlawful activity.
6. Privacy & Data Protection
Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your information.
7. Cancellations by Apex Irrigation
We reserve the right to cancel or refuse service in cases of:
Unsafe working conditions
False or misleading information
Non-compliance with our Terms and Conditions
8. Changes to These Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated Effective Date.
9. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at (303) 668-0126.